April Activity Update Reporting Financial Concerns at Your GP Surgery A Recap of Our April Wellness Event Protect yourself from serious lung infection New wayfinding signage at Bournemouth Hospital Total Triage – our new and improved appointment booking system. A Look Back at Our Recent Carers Event Spring COVID-19 Booster Clinic information
| The Orchid House Surgery Figures (1st – 30th April) | |
|---|---|
| Number of calls received | 6092 |
| Number of appointments booked | 5110 (Including Covid clinic figures) |
| Number of appointments booked per day | 207-737 (Including Covid clinic figures) |
| Number of DNA’s (Did Not Attend) | 153 |
You might feel that what you do is just a natural part of being a husband, wife, parent, sibling, or friend. A carer is anyone who provides unpaid support to a relative, friend, or neighbour who could not manage without their help. This could be due to: a physical or mental illness, a disability, frailty in old age, drug or alcohol problem. This includes young carers (under 18) who help look after a family member.
Caring for someone else is rewarding, but it can also be physically and mentally tiring. To look after someone else, you must first look after yourself. By letting us know you are a carer, we can: Offer you health checks and vaccinations (like the free flu jab), include you in discussions about the treatment and care of the person you look after, try to offer appointments that fit around your caring role.
Let us know you are a carer by speaking with our team or visit our website and select ‘carer support information’ to submit the online form.
Financial abuse can happen to anyone. It may include someone taking your money without permission, pressuring you to change your will or sign documents, accessing your bank accounts or cards, or controlling your finances. Sometimes family members, carers, neighbours, or people offering help may take advantage of you financially.
You are not alone, and support is available. If any of this sounds familiar or you are worried about your situation, please speak to a member of our team in confidence. We can support you and help connect you with the right services.
Finding the digital world difficult? Need help using a phone, tablet, or computer, or accessing NHS services online? The Digital Champions are here to help. Friendly support sessions are available at Ferndown Library every Tuesday from 10:15 am to 12:30 pm and every Wednesday from 10:00 am to 1:00 pm. Whether you are new to technology or just need a little extra support, help is available.
Mental health awareness week runs from Monday 11th May to Sunday 17th May 2026. Mental Health Awareness Week is a reminder that small actions can make a big difference to our wellbeing. Simple steps such as going for a short walk, talking to a friend, taking time to relax, getting enough sleep, or spending time outdoors can all help support positive mental health.
If you are struggling, please remember that you are not alone and support is available. Speaking with a GP, a trusted friend, a family member, or a mental health service can be an important first step towards getting help. If you would like support, please speak with a member of our team.