Contact us

If you have an urgent medical need during surgery hours, please contact us using SystmConnect. 

Request a consultation with the Practice here.

Other ways to request a contact us

Call Us

You can speak with our reception team Monday to Friday, 8:30 am to 1 pm and 2 pm to 6:30 pm.

• Phone: 01202 897000
• Out of hours: For non-emergency help when we are closed, call 111 or visit NHS 111 online.

Please note: Our lines are busiest in the morning. Thank you for your patience.

Visit Us

You can visit the surgery Monday to Friday, 8:30 am to 6:30 pm.

• Orchid House Surgery Ferndown Medical Centre St. Marys Road, Ferndown Dorset, BH22 9HB

Find us on What3Words: ///update.names.locker

Our Online Services

Our online services are available 24 hours a day, 7 days a week. It is the most efficient way to:

• Get help with a new or existing health problem.
• Request repeat prescriptions.
• Request a fit note (sick note).
• Book or cancel appointments.
• View your medical records and test results.

Access our online services here>>

Email and General Enquiries

For non-clinical enquiries only (such as change of address or general questions), you can:

• Email: orchid.house@nhs.net
• Web Form: Use the contact form below: