Prescriptions

Repeat Prescriptions

If you take medication on a long-term basis, your doctor may authorise “repeat prescriptions.” This means you can request a further supply without needing an appointment every time.

How to Order

To ensure safety and accuracy, we do not take prescription requests over the phone (unless you are clinically housebound). There are several ways to order your repeat prescription. The fastest and most efficient way to order is online using:

• NHS App services
• Your SystmOnline account or
• The form at the bottom of this page

Other ways to order: If you cannot use our online services, you can drop a paper request form into the secure letterbox in the surgery foyer or send it to us by post.

When will it be ready?

Please plan ahead to ensure you don’t run out of medication.

Have a query about your medication?

For the fastest response to medication queries, we recommend contacting us online via SystmConnect. While our team is also available by phone, using our online service helps keep our lines free for urgent calls and allows you to submit your request at any time.

Find Your Nearest Pharmacy

Whether you need to collect a prescription or seek advice for a minor illness, you can find the nearest open pharmacy using the official NHS search tool. Find a Pharmacy Near You (NHS.uk)

Electronic Prescribing Service

We use the Electronic Prescription Service (EPS). This means your prescription is sent digitally to your chosen pharmacy—no more paper slips! You can go straight to the pharmacy to collect your medicine once it’s ready.

• Learn more about how EPS works here

Help with Prescription Costs

We want to ensure everyone can access the medicine they need. While most people in England pay a standard charge, around 90% of items are actually dispensed for free.

You may be exempt from charges if:

• You are under 16 or over 60.
• You have a specific medical condition (Medical Exemption).
• You are on a low income or receive certain benefits.
• Check if you are eligible for free prescriptions
• View current NHS prescription charges

Over-the-Counter (OTC) Medicines

Following NHS guidelines, our clinicians do not generally issue prescriptions for “minor” health concerns (like mild hay fever, stings, or dandruff).

These medicines are often cheaper and easier to buy directly from your local pharmacy or supermarket. This allows us to focus our budget and appointments on more complex medical needs.

• Find out more about OTC guidance here

You can order your repeat prescriptions online using the form below.