Orchid House Surgery

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Welcome to Orchid House Surgery

At Orchid House Surgery, our team is dedicated to providing high-quality, compassionate clinical care to over 8,600 patients. We strive to be a trusted partner in our community’s lifelong wellbeing and warmly welcome new registrations from Ferndown, West Moors, West Parley, and Tricketts Cross, as well as residents within our new boundaries in Colehill and Parley Cross.

Our Heritage and Values Named in honour of the Sander family’s world-renowned orchid expertise, our practice carries forward a tradition of nurturing the health of the Ferndown community. We are committed to providing a supportive, inclusive environment where every patient is treated with dignity and personalised care.

A Better Online Experience We are currently refreshing our website to better serve you. Redesigned with our patients’ needs at the heart of everything we do, this site offers instant access to essential information and a full range of NHS services. We are confident these improvements provide a clearer, more convenient way for you to manage your health online.

Access our online services

SystmConnect

SystmConnect has replaced E-Consult. Please click the link above to complete a short form for:

– Medication requests (48hr processing time)
– Fit note requests (can be back-dated, but not future-dated even over a weekend/bank holiday)
– or routine queries

Once submitted, it will be reviewed by the practice.

– Medication requests will be actioned, and we will only contact you if there is an issue. It will otherwise be sent to your nominated pharmacy.
– You will be contacted once your fit note has been actioned.
– For routine queries, you may be signposted to alternative services, receive a message from reception, or be offered an appointment.

You do not need to contact the surgery in any instance unless your symptoms change or worsen.

Outside look of the surgery