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Important - Due to a widespread global outage affecting Microsoft Outlook, we are having issues sending and receiving emails. We ask you do not attempt to contact us via email at this time. For routine enquiries, please use our SystmConnect online consultation service or the NHS App. Our phone lines are open as usual, though they may be busier than normal—thank you for your patience while Microsoft resolves this issue.

St. Marys Road, Ferndown, BH22 9HB

Telephone: 01202 897000

Please call NHS 111 or visit our Opening Hours web page for more options on what do when we are closed.

Welcome to Orchid House Surgery

At Orchid House Surgery, our team is dedicated to providing high-quality, compassionate clinical care to over 8,600 patients. We strive to be a trusted partner in our community’s lifelong wellbeing and warmly welcome new registrations from Ferndown, West Moors, West Parley, and Tricketts Cross, as well as residents within our new boundaries in Colehill and Parley Cross.

Outside look of the surgery

Better Together: Our Local Network

Orchid House is a proud member of the Wimborne and Ferndown Primary Care Network (PCN). By working closely with our partners at The Quarter Jack Surgery, Penny’s Hill Practice, and Walford Mill Medical Centre, we can offer you:

  • More services than a single surgery could provide alone.
  • Specialist staff like clinical pharmacists, physiotherapists, and social prescribers.
  • Better access to coordinated local care.

Learn more about the PCN services on their website here.

Supported by NHS Dorset

Our work is supported and funded by NHS Dorset.

Learn more about NHS Dorset here.

You and Your General Practice

The NHS “You and Your General Practice” (YYGP) charter guides expectations and helps patients get the best care.  

Learn more about the YYGP Practice Charter on the NHS website. 

Latest News

Practice Improvement: Interior Decorating Underway

Posted on November 9th, 2026

We are refreshing our surgery with a fresh coat of paint across our waiting areas and corridors over the next […]

Looking back at our October Wellness event

Posted on October 31st, 2026

A huge thank you to everyone who supported our October Wellness Event! We were incredibly lucky to have such a fantastic […]

September Activity Update

Posted on October 31st, 2026

The Orchid House Surgery Figures (1st to 30th September) Number of calls received 5888 Number of appointments booked 5303 Number […]

Don’t become a GP ghost patient: check you’re still registered

Posted on October 22nd, 2026

What is a “ghost patient”? A “ghost patient” is someone who either remains on the practice list despite having moved […]