If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.
If you already use System Online you can continue to use it. You can use the NHS App as well.
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.
To have an NHS account, you must be aged 13 or over and registered with a GP surgery in England.
Did you know you can manage repeat prescriptions from Orchid House Surgery in the NHS App?
You can easily choose where your prescriptions are sent. So, if you know you’ll be away from home or you are moving home, you can change your nominated pharmacy from within the app.
You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.
It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
To have an NHS account and use the NHS App or NHS website to access NHS services, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.
If you’re aged 13 to 15 years old
You may need to ask your surgery for access to GP online services if you do not already have this.
If you cannot set up an account, it may be because:
You’re registered at a GP surgery outside of England or the Isle of Man
Contact your surgery to find out which online health services you can use.
You’re a member of the armed forces, or are a veteran, service leaver or non-mobilised reservist
If you’re registered at a surgery provided by Defence Medical Services (DMS), you cannot currently have an NHS account to use the NHS App or NHS website to access NHS services.
Do you have any specific communication needs that we need to be aware of?
Do you need…… Non-Standard Print/Large or Easy type? Braille or Audio? To use the hearing loop? Language Interpreters? British Sign Language interpreters? Deafblind manual interpreters? Picture Guides?
Please let a member of the team know of your requirements so that we can ensure effective communication with you.
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