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Friends and family test feedback online form

Friends & Family Test

This form has been developed based on NHS national guidance to help GP Practices improve patient experience. Referred to as the Friends and Family Test (FFT), it is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how. When you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself.

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Thinking about your most recent visit, overall, how was your experience of our service?*

Please can you tell us why you gave your answer, including letting us know about anything we could have done better.

Please consider providing us with your contact details, so that we may contact you to follow up on your feedback if necessary. Doing so is entirely optional but will ensure that we are able to contact you to discuss your experience if you wish.