Friends and Family Reviews and Feedback Archive 2021

07/09/2021	Extremely likely	Although I had to wait a bit once I got in to see the nurse she was very good
16/09/2021	Extremely likely	Seen very promptly. Doctor took action to investigate and assist when needed and understood my concerns.
25/09/2021	Extremely likely	Imade a mistake first time..
28/09/2021	Extremely likely	Little or no waiting, friendly and efficient service

03/08/2021	Nurse is very nice & very efficient. I am very happy with the whole experience 🙂
03/08/2021	Efficient friendly service
03/08/2021	Very pleasant and polite and on time
03/08/2021	Friendly efficient service
03/08/2021	Appointment on time , no waiting
03/08/2021	[1/2] Excellent receptionist,very polite & helpful,ditto the nurse a plea
03/08/2021	Quick & efficient.
03/08/2021	Friendly and efficient service.
04/08/2021	Had clips out after knee op nurse Kirsty was very kind and thoughtful.
04/08/2021	Very polite and friendly
06/08/2021	Really nice nurse and very efficient
09/08/2021	Prompt caring service x
10/08/2021	Great service. I would like to say thank you for Dr davenport for actually listening to me
10/08/2021	Seen extremely prompt and very happy efficient nurse dealing with my blood test. Thank you.
10/08/2021	Very perlite
10/08/2021	Very good service
10/08/2021	well organised
11/08/2021	[1/2] Got there to find it was ‘cancelled’ as no nurse available. Had to go home again and re book. I understand that they rang me. But I’d had to leave home t
12/08/2021	Always efficient and friendly
12/08/2021	Sue champion the diabetic nurse is amazing

01/07/2021	Polite and friendly receptionist and nurse
01/07/2021	Friendly and professional
01/07/2021	The plebotomist ws very pleasant and effecient without being abrupt.
01/07/2021	Jess was very caring, helpful and reassuring. She didn’t rush and spent time talking
02/07/2021	You asked me to
02/07/2021	[1/3] Everyone is very kind and listens to you the place is clean and org
02/07/2021	Always good service
02/07/2021	Such a good service. Very quick. Everybody is professional. Can’t fault the surgery.
05/07/2021	Good service polite lovely staff very welcoming in difficult circumstances
05/07/2021	Prompt service with happy people
05/07/2021	Quick and pleasant staff
05/07/2021	[1/2] Kirsty excellent, doctor came, excellent too. Given another app for next week and some dressings. I have coped on my own all through covid and it is so g
05/07/2021	Professional, friendly and caring.
05/07/2021	The service I received was very efficient, friendly and professional.
05/07/2021	All staff very friendly
05/07/2021	Quick and efficient
06/07/2021	Quick, efficient,pleasant.
06/07/2021	All through lockdown you have manage to cope with appointments for Doctors and Blood Tests. Always helpful if you ring up.
06/07/2021	Quick .efficient
06/07/2021	Service was excellent.
06/07/2021	Very efficient, helpful, polite, just wish could now make appointment to see a Dr.
06/07/2021	Always have no problems nurses and receptionist always professional and polite
07/07/2021	Friendly efficient staff
07/07/2021	Excellent service
07/07/2021	Efficient reception Treatment on time and efficiently given
08/07/2021	Seen on time & efficient
08/07/2021	Very helpful and supportive from staff to doctors
08/07/2021	Very good and social service by all staff i saw
08/07/2021	No problems encountered
08/07/2021	On time and professional
08/07/2021	Always very pleasant and helpful nurses and staff,
08/07/2021	Because I am so pleased with the surgery and the professional service
08/07/2021	My family and I have been patients at Orchid House since it was built and have always received good care. Many thanks.
08/07/2021	It went so smooth!
08/07/2021	The reception staff and nurse were all professional and welcoming.
09/07/2021	The nurse was really welcoming and calming and a really easy process to check in.
09/07/2021	Excellane service
09/07/2021	Very good service
09/07/2021	Very professional and efficient treatment from the nurse (Jess), who also makes you feel very welcome (i.e. excellent manner with patients).
09/07/2021	Nurse made you feel at ease and very polite
09/07/2021	Very efficient, professional, kind and caring, felt at ease and looked after.
09/07/2021	Nurse very helpful and everything felt safe
09/07/2021	Nurse was very nice
12/07/2021	She was so friendly and nice. Made me feel comfortable
12/07/2021	Staff excellent, but appointment for 10.20 seen at 10.30
12/07/2021	Quick and professional service.
12/07/2021	Polite friendly staff. Clean and well organised.
12/07/2021	Extremely likely
12/07/2021	It was quick and efficient
12/07/2021	The Nurse Practitioner was very thorough with explanations pre and post the shingles vaccination. I have not had problems at all so far.
12/07/2021	Very helpful
12/07/2021	Friendly. No hassle. Beyond and above service. Love this practise xx
12/07/2021	Very quick service
13/07/2021	I felt relaxed with the nurse
14/07/2021	[1/2] Very friendly receptionist I only had to wait for 5 minutes to be seen the nurse I can’t remember her name was very friendly and so gentle I hardly felt
14/07/2021	Okay
14/07/2021	All questions asked were answered clearly. An exelent visit.
14/07/2021	Seen right on time, & treated with courtesy & professionalism. Thank you.
14/07/2021	Nurse was very thorough, very informative and put patients at considerable easy – injection did not hurt either!
15/07/2021	Excellent nurse receptionistist
15/07/2021	No delay in seeing nurse who was verry pleasent waiting room quiet and calm verry pleasent visit
15/07/2021	Everything went as expected
15/07/2021	On time with appointment and efficient nurse.
15/07/2021	Very friendly and efficient staff .
15/07/2021	Promptness and experience
15/07/2021	The nurse was friendly, polite, and on time! She explained everything thoroughly. Thank you very much.
15/07/2021	The Nurse is lovely and my time with her was light and calming!
15/07/2021	Blood test very painful and very sore!!!! Worst blood test I ever had,Sill very sore after 8 hrs!!!!!!!
15/07/2021	Very respectful and efficient nurse A pleasure to be treated by this young lady
15/07/2021	Staff lovely, appointment was on time.
15/07/2021	Gave blood painless
16/07/2021	Pleasant staff, prompt appointment
16/07/2021	I was having a blood test done by Josie. She is ALWAYS on time, helpful, hardly causes any bruising, extremely efficient at what she does. Brilliant.
16/07/2021	Very efficient. A little late but very good
16/07/2021	Friendly and very professional.
19/07/2021	The nurse Jess took such care and was so gentle with dressing my leg ,I can only say what a professional nurse she is . Thankyou
19/07/2021	Friendly professional service top notch thank you
19/07/2021	Superb attitude and informative excellent
21/07/2021	Friendly quick service, Very well run practice ??????????
21/07/2021	Trey helpfull
21/07/2021	As before On time and very welcoming and efficient.
21/07/2021	On time. Blood test
21/07/2021	Prompt & painless
21/07/2021	Staff are very friendly, very punctual, and an all round excellent service. The best doctors practise I have ever been a patient of.
21/07/2021	[1/2] After the reopening following covid-19 relaxation rules the surgery was suitably spaced for patients. The receptionist was attentive and efficient. The
22/07/2021	Prompt friendly service very efficient They always have trouble finding a vein this time no problem thank you
22/07/2021	Prompt, courteous
22/07/2021	Fast and efficient. Slight bleeding with bloodtest
22/07/2021	Got seen on time also very pleasant nurse
22/07/2021	Very efficient and professional
22/07/2021	..one
22/07/2021	On time, no pain!!
23/07/2021	Very friendly
23/07/2021	Very pleasant lady who put me at ease
23/07/2021	Didn’t have to wait too long and nurse was very good
23/07/2021	Spended as always
23/07/2021	Really quick appointment, no hassle.
23/07/2021	I emailed this morning. A Dr called me within 2 hours and I was treated within the next hour.
23/07/2021	Very COVID safe, on time and was out after about 2 mins
23/07/2021	Very happy to help
26/07/2021	On time pleasant friendly
26/07/2021	Helpful and efficient
26/07/2021	Because no delay ,
27/07/2021	Good service
27/07/2021	I was worried about having the shingles jab as I haven’t had chicken pox and the nurse was happy to discuss it
27/07/2021	System was clear, appointment was prompt, phlebotomist was sympathising
27/07/2021	Seen on time and straight forward blood test
27/07/2021	[1/2] Very speedy blood test, in and out before my actual appointment time. Lovely nurse, quick and easy, only 3 others waiting in clean socially distanc
27/07/2021	Seen on time by a lovely nurse called Barbara who took my BP and bloods nd answered a question re my viens too.
27/07/2021	Very happy with the service provided.
27/07/2021	The nurse was quick efficient and friendly
27/07/2021	Professional kind nurse who put me at ease!
27/07/2021	Prompt appointment & nurse very pleasant.
28/07/2021	The nurse that done my ecg and bloods was amazing and kept me at ease as i was very anxious.
28/07/2021	Really nice nurse; friendly, professional and ameanable. Receptionist friendly too
28/07/2021	Prompt service
28/07/2021	Lovely nurse
28/07/2021	Good communication and friendly support from receptionist and nurse practitioner
29/07/2021	Because you had the doors open which was good for the ventilation.
29/07/2021	Everything very straight forward,receptionist and nurse very attentive and all precautions taken to make patients feel safe during COVID thank you.
29/07/2021	The nurse is just so good
29/07/2021	Was pleased to be seen exactly on time. The nurse was very friendly and thorough.
29/07/2021	The nurse who took my blood was very good and professional. Didn’t have to wait.
29/07/2021	Extremely likely
29/07/2021	Having just registered our first contact with the surgery was very good
30/07/2021	Very helpful and friendly receptionist and lovely caring nurse.
30/07/2021	The call was answered quickly and politely. And the receptionist manage to sort out my query quickly and easily
30/07/2021	For once there wasn’t a long queue waiting to check in at reception.Also only a couple of minutes wait at the treatment room.
30/07/2021	On time , and friendly appointment
30/07/2021	Blood test was well done but there was slight confusion over the regular test which was quickly sorted.